1. Introduction and Scope of Use
This website is operated by TapVConnect. Throughout the site, terms such as “we,” “our,” “TapVConnect,” and “the platform” refer to our business entity. By accessing or using any part of this website, including our products, services, features, or tools, you as a “user” agree to be bound by the terms and conditions stated herein.
TapVConnect provides innovative solutions to enhance business-customer interactions through NFC technology, QR codes, and smart digital tools. All content, services, and features available on this website are governed by these Terms of Service.
By using this platform or making a purchase from us, you confirm that you have read, understood, and accepted these terms in full. If you do not agree with any part of this agreement, you should refrain from using our services.
TapVConnect may update or modify these Terms at any time. Such changes will become effective immediately upon posting on this page. It is the user’s responsibility to review these terms periodically. Continued use of the website constitutes acceptance of the updated Terms.
2. Online Store Terms and Order Placement
To access and use the TapVConnect online store, you must be at least 18 years old or be using the website under the supervision of a parent or legal guardian. By placing an order, you confirm that all information you provide is accurate, complete, and current, and that you are not violating any local, national, or international laws.
We reserve the right to refuse or cancel any order at our sole discretion, especially if we suspect that the order is fraudulent, unlawful, or in violation of our terms.
All pricing and product details are subject to change without prior notice. Additionally, product availability may be limited, and we cannot guarantee that any specific item will be in stock at all times.
3. Accuracy of Information and User Responsibility
We make every effort to ensure that the information provided on the TapVConnect website is accurate, current, and reliable. However, we do not guarantee that all content is error-free, complete, or fully up to date. Occasional inaccuracies may appear in product descriptions, pricing, availability, or other content.
Users are responsible for entering correct and truthful information when using the website. Providing false, misleading, or incomplete data may lead to canceled orders or restricted access to our services.
We are not liable for any losses or damages resulting from reliance on the information provided on this site without independent verification. Use of any content or feature is at the user’s own risk.
4. User Accounts, Confidentiality & Security
To access certain services on TapVConnect, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials, including your password. If you detect any unauthorized use of your account or a breach of security, please notify us immediately.
Users are obligated to provide accurate, complete, and up-to-date information during registration. We reserve the right to suspend or terminate accounts with false or incomplete data.
We are committed to handling your personal data in accordance with the General Data Protection Regulation (GDPR). Your information will not be shared with third parties without your consent, except where legally required or essential for service delivery.
5. Products and Services
At TapVConnect, we offer products such as NFC cards, stands, stickers, and bundled kits, all designed to enhance customer engagement and simplify feedback collection. Detailed product descriptions, pricing, and usage instructions are available on each product page.
While we strive to ensure all product information is accurate, current, and transparent, we cannot guarantee that all descriptions, images, or prices are error-free. In case of any inaccuracies, we reserve the right to cancel the order or correct the pricing.
All our products are intended for professional and lawful use. Misuse, illegal usage, or exploitation of any item may result in service termination or legal action.
6. Orders, Payment & Taxes
Once you place an order on TapVConnect, a confirmation email will be sent to acknowledge receipt. However, this does not signify final acceptance of your order. We reserve the right to review, approve, or cancel any order prior to confirmation (e.g., due to stock issues or payment concerns).
Payments are processed through secure, verified gateways. All prices are displayed in Euros and include VAT unless otherwise stated.
Customers outside the EU may be subject to local taxes, customs duties, or additional fees upon delivery. These charges are the responsibility of the buyer.
7. Shipping & Delivery
We strive to process and ship all orders as quickly and securely as possible. Delivery times may vary depending on destination, shipping method selected, and stock availability. If the product is out of stock, delivery times may be longer.
Shipping costs may vary depending on the delivery address and the size of the order. The exact shipping cost will be calculated and displayed in your shopping cart during checkout.
Once the order is shipped, you will receive a tracking number to monitor the shipping status.
In the event of any delays, we will notify you promptly.
Note: The responsibility for the safe and timely delivery of the order lies with the shipping carrier, and we are not responsible for delays or damages that occur during transit.
8. Returns & Refunds Policy
If a purchased product is defective or damaged, you have the right to return it. To initiate a return, you must do so within 14 days of receiving the product.
Products must be returned in their original condition, without any damage to the packaging or the item itself. The cost of return shipping is the responsibility of the customer unless the item was defective or sent incorrectly.
Once the return request is approved, the payment will be refunded to your original payment method after inspection and approval.
9. Privacy & Data Security
We respect your privacy and handle all your personal information in compliance with data protection laws. For more details on how we collect, use, and protect your information, please refer to our Privacy Policy.
The personal data we collect is used solely for processing orders, shipping products, and providing better services to you. We do not share any sensitive information with third parties without your consent.
If you need to edit or delete any of your personal data, you can submit a request via the “Contact Us” section.
10. Changes to Terms & Conditions
TapVConnect reserves the right to change these Terms and Conditions at any time. Any changes will be effective immediately upon posting to this page. We recommend that you periodically review this page to stay informed of any updates.
By continuing to use our services after changes are made to the Terms and Conditions, you accept the revised terms.
12. Governing Law & Dispute Resolution
These Terms and Conditions are governed by the laws of Spain, and any disputes arising from them will be resolved in the Spanish courts.
If any dispute arises between you and TapVConnect, we will first attempt to resolve it amicably. If not possible, the dispute will be resolved through arbitration.
13. Intellectual Property & Usage Rights
All intellectual property rights on this website, including but not limited to designs, graphics, written content, logos, trademarks, and similar items, are owned by TapVConnect or our content providers. You are only permitted to use this content in accordance with the Terms and Conditions of this site and do not have any commercial rights to it without written permission from TapVConnect.
Using content from the site without permission is prohibited and may result in legal action. You do not have any rights to transfer, sell, publish, or redistribute the content of this website, except as specifically allowed by TapVConnect.
14. Use of Products and Services
TapVConnect reserves the right to modify, discontinue, or update any of its products or services at any time. All services provided by TapVConnect are offered “as is” and “as available.”
We make no guarantees regarding the accuracy or continuous availability of our services, and access to our site or services may be temporarily restricted for various reasons.
You agree that you are solely responsible for your use of TapVConnect’s services.
15. Account and Security
To use certain services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details, including your username and password. Any activity that occurs under your account, whether by you or others, is considered to be activity you have authorized.
TapVConnect is not liable for any damage resulting from unauthorized access to your account. If you suspect any suspicious activity on your account, you must notify us immediately.
16. International Laws & Policies
These Terms and Conditions are specifically designed for the use of TapVConnect services within the European Union, particularly in Spain. If you access our services from a country outside these regions, you are responsible for ensuring compliance with all relevant local, national, and international laws and regulations that affect your use of our services.
TapVConnect is not liable for any violations of local or international laws, particularly in countries where the use of our services is prohibited. If access to TapVConnect services is restricted or illegal in your country, the responsibility for such access and use is entirely yours.
We make continuous efforts to keep our services compliant with international laws and regulations. However, the responsibility for ensuring the legality of accessing and using our services in your country lies solely with the user. If access to our services is unauthorized or specifically limited by the laws of your country, you must refrain from using our services.
TapVConnect does not grant permission for users outside our service coverage regions to use our services unless specifically allowed by the laws of the region. In such cases, your use of TapVConnect services will be subject to these Terms and Conditions, particularly with regard to the applicable legal use of such services.
In the event of any contradiction between your local laws and these Terms and Conditions, and if you continue to use our services, such use will automatically be conditional upon your compliance with all local and international laws. In case of any conflict between local laws and these Terms and Conditions, local laws will take precedence.
17. Severability
If any provision of these Terms and Conditions is found to be unenforceable, invalid, or otherwise deemed not applicable, it will not affect the enforceability or validity of the remaining provisions. In such a case, the unenforceable provision will be automatically amended, to the minimum extent necessary, to make it enforceable and in line with its original intent. These amendments will be made in a manner that aligns the provision with the primary objective of the clause.
If a specific clause of these Terms and Conditions is deemed unenforceable or invalid, none of the other terms or conditions of this agreement will be affected, and the validity of the remaining terms will continue in full force. TapVConnect reserves the right to modify any unenforceable clauses and add new provisions to ensure compliance with relevant laws.
18. Marketing & Advertising Policies
TapVConnect may use various communication methods, such as emails, SMS, or other communication tools, to send information, news, or special offers related to our products and services. However, you have the option to opt out of receiving these types of marketing communications at any time.
At any point, you can unsubscribe from receiving marketing messages from us. You can do this by adjusting your account settings or by contacting our support team. TapVConnect is not responsible for marketing messages sent by third parties.
By using TapVConnect services, you agree that you may be informed about various advertising methods used by us and accept them as part of your experience on the platform.
19. Usage Restrictions
The use of TapVConnect services must comply with these Terms and Conditions, and you may not use these services in any way that is unlawful or causes damage to the systems, security, or privacy of others. Users are required to refrain from any illegal, fraudulent, disruptive, or malicious activity while using TapVConnect services.
No user is permitted to engage in activities such as hacking, uploading viruses, sending malware, disrupting the TapVConnect system or network, or engaging in similar activities that could damage our technical infrastructure or affect other users.
Additionally, you are prohibited from using TapVConnect services for the promotion of spam, sending unsolicited messages, or engaging in any commercial activities that violate these platform terms and conditions.
TapVConnect reserves the right to identify and immediately suspend any unauthorized use of its services, and to permanently revoke the access of users who repeatedly violate these conditions.
20. Intellectual Property Rights
All content available through TapVConnect services, including but not limited to logos, names, trademarks, designs, digital content, and software, are part of TapVConnect’s intellectual property and are protected under intellectual property laws. No user is permitted to copy, modify, distribute, publish, or use any of this content without explicit written permission from TapVConnect.
Users may use TapVConnect content solely for personal, non-commercial purposes. Any commercial use of TapVConnect content without prior explicit permission from TapVConnect will constitute a violation of intellectual property laws.
TapVConnect reserves the right to take legal action against any infringement of its intellectual property rights and to defend these rights against any unauthorized use.
21. Limitation of Liability
TapVConnect is not liable for any direct or indirect damages that result from the use or inability to use our services. This includes, but is not limited to, damages resulting from service outages, data loss, damage to brand reputation, or any additional costs arising from the use of services.
However, TapVConnect will not be liable for damages arising from intentional misconduct, fraud, or misuse of its services, and users must take responsibility for their own usage.
This limitation of liability applies to the maximum extent permitted by the laws and regulations of the relevant jurisdiction, offering protection to TapVConnect against damages resulting from errors, negligence, or mismanagement.
22. Termination of Agreement
TapVConnect may, at its sole discretion, suspend or terminate your access to its services at any time without prior notice. Such actions may be taken for reasons such as a violation of these Terms and Conditions, fraud, abuse, or any other reason deemed appropriate by TapVConnect.
Upon termination of the agreement, all of your rights and access to TapVConnect services will be immediately revoked, and you will be required to cease all use of the services. Any financial or legal obligations you have incurred prior to termination will remain enforceable.
TapVConnect reserves the right to permanently block access to services if a user consistently violates the terms.