FAQ

Everything you need to know about using your TapVconnect smart card.

Product & Features

The TapVconnect smart card is an innovative tool that combines NFC technology and a QR code. By simply tapping the card on an NFC-enabled smartphone or scanning the QR code, customers are directed to your Google review page or social media links to leave feedback with ease.

  • Boost online reviews: Simplifies the process, encouraging more customers to leave reviews.

  • Enhance customer engagement: Our tools help you connect more effectively with your audience.

  • Build brand trust: More positive reviews improve your online reputation and visibility.

No, TapVconnect cards do not expire and can be used indefinitely.

Yes, each TapVconnect card can be assigned a unique link. This is perfect for businesses with multiple locations or different service areas.

Link & Setup

Yes! You can easily update the link assigned to your card. Once you receive your order, simply scan the QR code to access step-by-step instructions on how to update your link.

After receiving your TapVconnect card, follow the included instructions to assign your desired link to it. This is a one-time setup. If you need help, our support team is ready to assist.

Reviews & Customers

No, there’s no limit. With TapVconnect products, you can collect an unlimited number of customer reviews and enhance your digital presence.

Yes, customers must be signed into a Google account to leave a Google review. Fortunately, most smartphone users already have one.

Shipping & Orders

  • Processing time: 1 to 5 business days

  • Shipping time: 7 to 15 business days
    Please note that during peak periods, delivery may take slightly longer. We appreciate your patience.

What if I can’t find the answer to my question?

If you still have questions, we are happy to help!

Get in touch